From the beginning, we were wired for home automation.
Randall Duncan, founder and managing partner of Datasmart and Duncan Security, saw the need for high tech home automation and security systems in new homes in the greater Houston area. Leveraging his strong relationships that he had built in the insurance business with both large and boutique homebuilders, he founded Datasmart and Duncan Security in August 2000.
Randall began by installing low voltage wiring (infrastructure) and installing and monitoring home security systems. But his obsessive attention to customer service immediately set him apart. Putting the customer first and being fanatically responsive fueled the company’s rapid growth, diversification into other services and immense popularity with builders and homeowners alike.
Delivering an exceptional customer experience every day has become the DNA of Datasmart and Duncan Security’s values and has established the companies as the home technology market leaders in Houston and surrounding areas. Today, the company provides home builders and homeowners with everything they need to take control of their home’s security, entertainment, environment and lighting at any time of day.