Accounts Receivable

Job Summary: This position is responsible for the billing and collection of customer accounts. Processing of payments received from customers, vendors, and builders.

Responsibilities:

• Receive services tickets from Scheduling Department and match to purchase orders.
• Route problems with service tickets or customer purchase orders to the appropriate department for resolution.
• Invoice service tickets in Netsuite daily.
• Add new customers and billing items to Netsuite.
• Work with customers on old accounts receivable providing backup as required.
• Responsible for monthly collections updates.
• Enter customer payments and reconcile differences.
• Send monthly statements and invoices as required for collection of overdue accounts.
• Send and monitor accounts sent for collection.
• Maintain credit card information in Netsuite.
• Reconcile unapplied customer payments monthly.
• Organize and maintain a filing system for all customer documents.
• Establish and maintain open communication with timely responses for all calls, emails and questions with customers.
• Supports the Accounting Manager.  Assist with general ledger audits and special projects.
• Other duties as assigned. 

Experience and Skill Requirements:

• Ability to provide great customer service and problem solve customer concerns.
• Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
• Ability to perform duties with a high degree of accuracy with a strong focus on quality.
• Good interpersonal communication and organizational skills.
• A positive attitude of teamwork and continuous improvement.

Education:

High school diploma or equivalent.

Schedule:

Monday – Friday 8:00 a.m. to 5:00 p.m.