Accounts Receivable

Website Datasmart/Duncan Security

Job Summary: This position is responsible for the billing and collection of customer accounts. Processing of payments received from customers, vendors, and builders.


  • Receive services tickets from Scheduling Department and match to purchase orders.
  • Route problems with service tickets or customer purchase orders to the appropriate department for resolution.
  • Invoice service tickets in Netsuite daily.
  • Add new customers and billing items to Netsuite.
  • Work with customers on old accounts receivable providing backup as required.
  • Responsible for monthly collections updates.
  • Enter customer payments and reconcile differences.
  • Send monthly statements and invoices as required for collection of overdue accounts.
  • Send and monitor accounts sent for collection.
  • Maintain credit card information in Netsuite.
  • Reconcile unapplied customer payments monthly.
  • Organize and maintain a filing system for all customer documents.
  • Establish and maintain open communication with timely responses for all calls, emails and questions with customers.
  • Supports the Accounting Manager.  Assist with general ledger audits and special projects.
  • Other duties as assigned. 

Experience and Skill Requirements:

  • Ability to provide great customer service and problem solve customer concerns.
  • Proficiency in Microsoft Office programs, including Word, Excel, and Outlook.
  • Ability to perform duties with a high degree of accuracy with a strong focus on quality.
  • Good interpersonal communication and organizational skills.
  • A positive attitude of teamwork and continuous improvement.


High school diploma or equivalent.


Monday – Friday 8:00 a.m. to 5:00 p.m.

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